If you have worked in retail or food service before and you are ready to take the next step in your career (and earn a bigger paycheck), you should look at becoming a Shift Supervisor at Starbucks.
We all know Starbucks is everywhere. But working there as a Supervisor is different than just being a Barista. You are the leader on the floor. You run the show during your shift.
Plus, Starbucks is famous for having some of the best benefits in the entire industry—including paying for your college degree.
The Quick Details
Here is the snapshot of what you need to know:
| What to Know | The Details |
| Role | Shift Supervisor (SSV) |
| Company | Starbucks |
| Pay | Hourly + Tips + Bonuses |
| Experience | 6+ months of customer service/retail preferred |
| Best Benefit | 100% Tuition Coverage (Arizona State University) |
What Would You Actually Do?
Think of the Store Manager as the “Coach” and the Shift Supervisor as the “Team Captain.” When the Manager isn’t there, you are in charge.
- Running the Shift: You decide who works on the espresso bar, who is at the window, and who is warming food.
- Handling Cash: You are responsible for counting the drawers and depositing money safely.
- Opening or Closing: You might be the person unlocking the doors at 4:30 AM or locking them up late at night.
- Solving Problems: If a customer is unhappy or a machine breaks, the Baristas look to you to fix it.
- Coaching: You help train new Baristas and make sure everyone is making the drinks right.
Why Is This a Good Job?
Starbucks calls their employees “partners” because they actually give you a piece of the company.
- Free College: This is the big one. Through the Starbucks College Achievement Plan, they cover 100% of your tuition for an online degree from Arizona State University. You don’t pay a dime for classes.
- Free Coffee: You get a free bag of coffee (or tea) every week, plus free drinks while you are working.
- Health Insurance: They offer full medical, dental, and vision insurance—even if you work part-time (20+ hours a week).
- Stocks: You get “Bean Stock” (shares of Starbucks stock) just for working there.
- Spotify: You even get a free Spotify Premium subscription.
Do You Qualify?
You don’t need a degree, but you do need some experience.
- Customer Service: They usually want to see at least 1 year of experience working in retail or a restaurant.
- Leadership: If you have helped train people before or led a team, mention that.
- Availability: This is huge. Supervisors usually need to have open availability to work early mornings, nights, and weekends.
How to Apply
Starbucks is almost always hiring, but the Shift Supervisor roles are competitive.
- Click the Link: Go to the Starbucks Careers Page.
- Search Your City: Type in your zip code to find a store near you.
- Apply: Fill out the application.
Pro-Tip: If you really want the job, visit the store after you apply. Ask to speak to the Store Manager, introduce yourself, and tell them you just applied. A friendly face makes a huge difference!
Good luck!
