Nedbank Vacancies is seeking a technologically adept leader to join the company as the Manager for Automation & Business Processes. The position is based on 5-10 years of finance expertise and experience in automated systems (like Blue Prism) to simplify banking tasks. Candidates must be able to solve problems using documents and process management systems. Bonus skills? M-Files or automation certificates! Are you ready to transform your concepts into innovative solutions? This job combines creativity and the latest technology.
Details for Manager Automation & Business Processes Job at Nedbank
- Bank- Nedbank
- Position- Manager Automation & Business Processes
- Location- Windhoek, NA
- Reference- 139089
Job Purpose
To contribute towards business success by providing pro-active cradle to grave support for the sustained operations of the automation solution in line with the agreed business case and the overall enterprise automation strategy.
Job Responsibilities
- Continually monitor the operation of all automation solutions and promptly address any operational defects.
- Analyze operational/business processes, including digital and manual workflows, systems, and data.
- Propose process solution (system or manual) based on requirements.
- Manage the resolution of all automation incidents to optimize ongoing effectiveness and reliability of automation solutions, in accordance with the service level agreement with various business units.
- Document and review process maps and supporting artifacts, adhering to Nedbank’s standards, client experience guidelines, and best practices.
- Perform gap analysis and due diligence.
- Continuously create an integrated “Big Picture” of automation efficiencies compared to business expectations and strategies, providing recommendations for improvement, and optimizing future automation developments.
- Provide input into change management plans.
- Communicating new and updated processes based on best practices.
- Provide input into test strategies and procedures, create process test cases, perform process testing and analyze test results.
Qualifications
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Blue Prism Developer accreditation will be advantageous
- At least 5-10 years’ experience of operating systems within a large financial services institution.
- Good knowledge in Process and Enterprise Document Management Methodologies and Systems.
- M-Files administrator training will be an advantage
- Experience in robotics process automation (RPA) and specifically with Blue Prism.
Technical / Professional Knowledge
- Banking knowledge
- Business Acumen
- Business principles
- Business writing
- Change management
- Industry trends
- Principles of financial management
- Principles of project management
- Research methodology
- Cluster Specific Operational Knowledge
